Since 1970, the Peddler has strived to provide Long Branch, NJ with knowledgeable and professional service to ensure a positive cycling experience for the whole family.
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Since 1970, the Peddler has strived to provide Long Branch, NJ with knowledgeable and professional service to ensure a positive cycling experience for the whole family.
765 State Highway 35, Shrewsbury, NJ 07702, Shrewsbury, United States
1201 Main Street, New Jersey, Asbury Park, 07712, Asbury Park, United States
Reviews on THE PEDDLER OF LONG BRANCH
Don't drive past! This point needs your opinion.
zandarith: June 14, 2018, 9:32 p.m.
The best part of my experience was that all of the employees I dealt with at The Peddler were friendly and helpful despite being clearly over worked due to the season.
I ordered a new hybrid online which required some assembly. Once together, the gears and brake needed fine tuning. I took it to The Peddler, told them I just needed fine tuning of the brakes and gears and nothing else. They told me "well, it's going to be 2 weeks before we can do it." I was perfectly fine with that and so I left my bike with them.
Two weeks later, I called to check and found that it was ready. Once in the shop, one of the employees retrieved my bike, and informed me that the price would be $85. I politely explained to the employee exactly what I mentioned in the previous paragraph and asked to talk to a manager (which turned out to be the owner). Again, I politely explained the situation and was told "well, I can take $5 off." I told him fine, I'll pay it because what choice do I have, but that would mean that I wouldn't be coming back. At that point, he LOST HIS MIND. He said "just take the F'ing (he used the full word) bike and get out." I told him that I'd be happy to pay a fair price but was told "get the F out." I was stunned, and I said "wow, you're nuts," to which he replied "go F yourself."
I have never been treated so unprofessionally, and I will be strongly suggesting to anyone interested in my opinion to take their business elsewhere.
To top it off, as I rode it home I realized that the gears STILL weren't adjusted correctly and the chain rubbed against the front derailleur...